We believe in building trust by transparency. So we would like to tell you a bit more about our partners. An important part of providing you with a great email service are the partners we chose to run our business with. Together we make it happen.
Honest email means not selling your data and being transparent about how we do things. Soverin will never sell your data and we will continue to make an effort to minimize the data we collect about you. Our company is based in Amsterdam and therefore we operate under EU law. Our partners are carefully chosen within The Netherlands: we only work with companies that do not have branches or offices in the United States. This is because we want to keep things legally clear.
On the legal side.
One of our principles is simplicity. This applies to our privacy statement as well. We tried to make it as simple as possible. We’ve worked to together with a leading privacy specialist to create a privacy statement that anybody can understand. We don’t like small print or things our users can’t comprehend. It’s simply not fair to make these things so complicated. Who reads a 60 page privacy statement about how your data will be used?! We want to be honest and clear about these things. Privacy matters.
Our privacy statement: https://soverin.net/legal
Meet our partners:
- Our servers run in a sustainable datacenter operated by Hetzner.
- Payments are handled by the payment service provider Mollie.
- SMS notifications are send via Messagebird.
- Domains are registered via TransIP.
- To improve our website we use Piwik for website analytics.
- To send email newsletters we use Revue.
Paying for your account
All our payments are handled by a ‘payment service provider’ (PSP). They secure and take care of the payments for us. Transferring the money from your account to our account. We are working with an independent Dutch company called Mollie. You can select multiple payment methods; PayPal, Credit Card, iDeal or Bitcoin.
SMS notifications to sign up
When you sign up for a Soverin account, you receive a verification code via SMS to verify your phone number. To send you these messages we use a service called MessageBird. They are also an independent Dutch company.
Domain registration for your email address
Soverin sells ‘private email addresses on a personal domain’. A domain is the part behind the ‘@-sign’ in your email address. To register these domains we use a ‘domain registrar’ called TransIP. Again an independent Dutch company and the same company that operates the datacenter discussed above.
To further ensure your privacy when registering a domain name, we use the Soverin BV contact details. With a service called WHOIS people can look up the owner of a domain. You can use this as well. This is an example of a domain registered at Soverin. Lisa is fictive character also featured on our homepage.
Example: http://whois.domaintools.com/lisa-vermeer.com
Try your own domain here: http://whois.domaintools.com/
Try your own domain here: http://whois.domaintools.com/
Additional tools we use:
Website analytics
To improve our website and user experience we use our own hosted an open source analytics package. It’s called Piwik and runs completely on our own servers. So no Google Analytics tracking on soverin.net. All incoming data is anonymized including IP-addresses by removing the last two digits of the IP-address. The remaining data is used to see which parts of the web site are most visited and where we can improve.
Piwik is a self-hosted, privacy compliant, decentralized, web analytics platform. A building block of the free and open Internet. By using Piwik we ensure that all of the information stays on our server and will not be shared with advertisers.
Email newsletters
We manage our newsletter using Revue. An independent company from The Netherlands. When you sign up for the newsletter on our homepage, we’re the only ones who see your email address. It will never be shared with any one else and we will only use it to send you news on product releases, security updates and interesting content from around the web.
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